Stay protected on ReadyHands
Protection applies where the assignment is
- Posted through ReadyHands
- Funded through ReadyHands
- Accepted through ReadyHands
- Documented through a ReadyHands Work Agreement
- Communicated through ReadyHands where appropriate
- Clocked through ReadyHands
- Completed through the ReadyHands process
- Paid through ReadyHands
Private arrangements may not receive
- Payment reservation
- ReadyHands Work Agreement protection
- Clock-in records
- Completion records
- Refund processing
- Worker payout processing
- Platform dispute support
- Evidence from in-platform communication
ReadyHands cannot protect payments, additional work or private agreements made outside the platform.
Users must not ask another user to move a ReadyHands assignment outside the platform to avoid fees, payment controls, verification or safety requirements.
ReadyHands is not normally responsible for losses arising solely from a private arrangement made independently outside the platform, subject to applicable law and rights that cannot legally be excluded.
Checks that help protect the platform
- Email verification
- Telephone verification
- Identity verification
- Payment-method verification
- Card authorisation
- Fraud and risk screening
- Business verification
- Qualification verification
- Professional-registration verification
- Suspicious-activity review
The checks used may depend on the user, payment, work type and risk level. Not every check applies to every user or every transaction, and these are not credit checks. A verification badge is only shown where the related verification has genuinely taken place.
Requires verificationFinal payment, cancellation, refund and dispute terms will be confirmed before live payments are activated.